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Process

No mystery, no big reveal.

How a SiteMint project runs.

Five stages, each with a concrete output. You always know where the project is, what happens next, and what you can already use.

  1. You complete a short structured brief — what you do, what keeps falling through, what a win looks like. We read it properly before we ever get on a call, so the first conversation starts in the middle, not at the beginning.

    What you receive: The brief itself — the same one you'd fill in at Start — plus a one-page written recommendation.

    SiteMint's real guided discovery form, showing a structured question step with a progress bar
    SiteMint discovery flow — the actual form, preview data
Printed website wireframes and a sitemap diagram laid out on a planning table — generated illustration
The standing rules

Four things that are true in every stage.

  • You can always see the state of the work. No status meetings required to find out what's happening.
  • Plain language, always. If we can't explain a decision simply, we haven't finished making it.
  • You can stop at any stage. Each checkpoint leaves you with something whole, not a construction site.
  • Your data and access stay yours. Credentials, content, and records belong to your business from day one.

Stage one takes about ten minutes.

The discovery brief is short, structured, and genuinely read.