Missed calls shouldn't mean missed opportunities.
Give callers a helpful next step—even when your team cannot answer—using your business information, availability, and appointment rules.
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- Handles routine calls without immediately hiring additional reception staff
- Fewer missed opportunities
- Consistent caller handling
1 / 9Ready
Line open. Business hours active — calls route to the AI Receptionist immediately.
- Bloom Dental · Mon–Fri, 8:00 AM–5:00 PM
- Booking rules and calendar connected
Standing by · business hours active
Simulated preview — no live call is being placed.
See how it responds, before you request access
Pick a topic and watch the same voice-object states a real conversation moves through — Ready, Listening, Thinking, Speaking. Nothing here places a call.
Ready
Simulated conversation. No microphone is requested, no audio plays, and no call is placed.
Two ways to try it
The Interactive Preview above is the default: a simulated conversation with no provider call and no marginal cost, available to everyone. A short, consent-based live demo is planned for after the browser call passes end-to-end certification.
Interactive Preview
Seven curated topics — what SiteMint builds, what the receptionist does, how setup works, and more — showing exactly how it responds today. Try it in the section above.
Live demo — coming after certification
A controlled, consent-based live demo is planned for after the browser call passes end-to-end certification. It is not available yet, so no live-call button is shown.
What's available now, and what's coming
Every capability below is labelled honestly. Nothing marked Private beta, In development, or Planned is active for the public today.
Interactive product preview
A simulated conversation you can try right now, with no call, no microphone, and no cost.
Answering and guiding callers
Greeting callers, asking your questions, and helping them reach the right next step by your business rules.
Appointment scheduling and calendar
Availability check, request, approve/book, reschedule, cancel, and Google Calendar availability — certified on staging; customer controls arriving in the private beta.
Voice and prompt configuration
A guided structured prompt, curated voice presets with samples, and a preview of how callers will hear it.
Calls, contacts and outcomes
A record of what happened on each call and what it led to — without storing audio or a full transcript.
Assigned number and live inbound calling
A dedicated phone number that routes real calls to the receptionist, activated once testing is approved.
Safe-failure handling
Defined behaviour for what the receptionist should never attempt, and when a call should be handed off instead.
Human transfer
Handing a call to a person mid-conversation, for situations the receptionist shouldn't resolve alone.
The full appointment lifecycle
Certified on staging; customer controls arriving in the private beta.
- 01
Availability check
The receptionist checks real open slots against your calendar and rules.
- 02
Request
A caller's preferred time is captured as a request, not an automatic booking.
- 03
Approve / book
A request is reviewed and confirmed, moving it onto the calendar.
- 04
Reschedule
A booked appointment can be moved to a new time with the change tracked.
- 05
Cancel
A booking can be cancelled, freeing the slot and closing out the record.
- 06
Google Calendar availability
Availability reflects your connected Google Calendar, not a static schedule.
What a conversation looks like
Three short, simulated exchanges — illustrative, not recordings of real calls.
Caller“Hi, do you have anything open this week?”
Assistant“I can check. What day works best, and is there a time of day you'd prefer?”
Caller“Thursday afternoon, if possible.”
Assistant“Got it — I'll put in a request for Thursday afternoon and the team will confirm with you.”
Caller“What are your hours?”
Assistant“We're open weekdays, nine to six. Is there anything else I can help with?”
Caller“That's all, thanks.”
Assistant“You're welcome — have a good day.”
Caller“This is actually kind of urgent, I need to speak with someone directly.”
Assistant“Understood — I'll pass this to the team right away with what you've told me so far.”
SystemEscalated to the team with conversation context.
One place to see what the receptionist is doing
Setup progress, receptionist status, what needs attention, recent calls, appointments, and usage — with one clear next action, not a wall of numbers.
Recent call activity
- 4:12 PM(555) 019-2874Cleaning — booked Tue 2:30 PMBooked
- 2:47 PM(555) 830-1146Insurance question — team follow-upNeeds attention
- 1:05 PM(555) 407-9921Directions + parking infoAnswered
- 11:38 AM(555) 264-7710Reschedule — moved to Thu 9:00 AMBooked
- 8:56 AM(555) 512-0083Hours confirmationAnswered
- 6:21 AM(555) 733-4407Voicemail-free intake — details capturedAfter-hours
This week
Upcoming appointments
- Tue 2:30 PMCleaning — new patient
- Wed 10:30 AMNew-patient exam
- Thu 9:00 AMCleaning — rescheduled
Follow-up queue
- before TueConfirm insurance coverage with (555) 830-1146
- todaySend new-patient intake form
Business profile complete · 14 booking rules active · calendar connected
Illustrative dashboard — example data
Configured to sound and act like your business
A guided, structured prompt covers your greeting, business information, the questions to ask, appointment rules, permitted actions, escalation behaviour, and closing — with a preview of how callers will hear it. Curated voice presets ship with samples so you can hear the receptionist before it ever answers a call.
- Greeting
- Business info
- Questions to ask
- Appointment rules
- Permitted actions
- Escalation behaviour
- Closing
A clear record, without the raw recording
Each call is tracked with a status, an outcome, and — when relevant — a linked contact and appointment, so you can see what happened without listening to audio that was never kept.
- Status
- Outcome
- Linked contact
- Linked appointment
What the receptionist won't attempt on its own
Every account sets explicit boundaries: topics it won't address, actions it won't take, and the situations — an upset caller, a request outside scope, anything ambiguous — where it hands off to a person with the conversation's context instead of guessing.
- Outside its script → Hands off with context
- Caller sounds upset → Hands off with context
- Request is ambiguous → Hands off instead of guessing
What's kept, and what isn't
SiteMint does not retain call audio or full transcripts. The dashboard stores only the operational call details and outcomes needed to manage the receptionist.
Where it fits
The same underlying receptionist, configured differently for how each business actually uses its phone.
Professional services
Fielding routine questions and appointment requests so staff time goes to the work itself, not the phone.
Legal offices
Capturing the basics of an inquiry — what it's about and how soon it's needed — before a person picks it up.
Real estate teams
Handling incoming questions about availability and coordinating a next step while an agent is with a client.
Home services
Answering calls about scheduling and service questions when the team is on a job site, not at a desk.
Healthcare offices
Handling routine scheduling questions only, within the same no-audio, no-transcript retention policy as every other business — sensitive clinical conversations still route to staff.
Appointment-based businesses
Any business whose calls are mostly about booking, changing, or confirming a time.
Six steps from invite to first call
- 01
Tell SiteMint about your business
Share your business details, hours, and services so the receptionist starts with real context.
- 02
Configure the receptionist
Set its voice, its structured prompt, and exactly what it's permitted to say and do.
- 03
Set availability
Connect Google Calendar so scheduling reflects your real, current openings.
- 04
Test and approve
Run through real scenarios yourself before anything is activated.
- 05
Activate the assigned number
Turn on live inbound calling once testing is approved.
- 06
Review calls and appointments
See what happened on each call and how requests were handled.
Private-beta pricing is provided during onboarding.
- Handles routine calls without immediately hiring additional reception staff
- Fewer missed opportunities
- Consistent caller handling
- Less repetitive admin
- Easier appointment coordination
- Visibility after each call
Straight answers
Is this live today?
The Interactive Preview above is a real, working simulation you can try right now — it makes no call and stores nothing. Live call answering is still being certified and is not yet advertised as active.
What happens to call data?
SiteMint does not retain call audio or full transcripts. The dashboard stores only the operational call details and outcomes needed to manage the receptionist.
How much does it cost?
Private-beta pricing is provided during onboarding.
Can I sign up right now?
The AI Receptionist is invite-only during private beta. Requesting access starts the conversation — it does not create an account immediately.
What if the receptionist can't handle something?
Every account defines what the receptionist should never attempt and when a call should be handed to a person instead — see the safe-failure section below.
Which businesses is this built for?
Any business whose calls are mostly routine questions and appointment coordination — see the use-cases section for specifics.
Start the conversation
The AI Receptionist is invite-only during private beta. Tell us about your business and the SiteMint team will follow up to walk through onboarding. If beta requests aren't open yet, you'll see exactly why below.
Prefer email? Reach us at info.sitemint@gmail.com.